What Is Bad IT Support Costing Your Business?
May 25, 2024

May 25, 2024

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Unresolved Recurring Issues  IT issues that aren’t properly resolved are like untreated wounds that fester over time. For example, one person’s poor password habits can become a company-wide issue that later results in an expensive ransomware attack when a hacker finds a weak link.   Recurring IT issues also drain company resources. Without addressing the root cause, the problems will persist, leading to ongoing costs.   Sloppy Systems and Processes  Your IT team can take tasks off your plate, like getting new employees access to the files, software, and programs they need to do their jobs and revoking access when an employee leaves the company. If the procedures are not followed or outlined properly, your company’s processes will not run as efficiently as they should, costing you time and money. This could also open big security risks for your company.   Unexpected Downtime  Operational inefficiencies aside, what’s the cost if you CAN’T do business? It is not just the loss of potential sales but also the cost of employees sitting stagnant, staring at the wall, and scrolling on their phones while your IT guy tries to get your network back up.   If you have 20 employees at an average pay of $25 an hour and your system is down for three hours, you might light $1,500 on fire. What if this happens one, two, even three or more times a month? Add in the potential loss of sales and fees for emergency IT support, and the total for each outage will quickly add up to a sizable chunk of change you’re letting fall right through your pocket.   Security Breaches If a negligent or inexperienced IT professional leaves gaps in your security system, you could be vulnerable to a cyber-attack. There is no limit to what this could cost your business if client or financial data is leaked, stolen, or exploited. Legal fees, fines, and downtime from cyber-attacks have put thousands of companies out of business because the owners couldn’t get out from under them. It is critical to the future of your business that you work with an IT professional who knows what you need to be compliant in your industry and secure from the latest threats.   These issues are only the tip of the iceberg. If you’d like us to take a closer look at what you’re getting for what you’re paying to ensure you’re not exposed to risks and are operating as efficiently as possible, we’re happy to do so.   To schedule a free 10-minute discovery call to discuss how we can resolve your tech issues, click here or call us at 941-493-5126 .

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